PAIA Manual
Last updated: 2 November 2026
Purpose
This manual is published in terms of section 51 of the Promotion of Access to Information Act 2 of 2000 (PAIA) and explains how to request records held by RebarMaster SA.
Records held
Company and statutory records, customer account and subscription records, supplier agreements, and technical system logs.
How to request
Submit the prescribed Form 2 to our Information Officer. A prescribed fee may apply. We will respond within 30 days.
Grounds for refusal
Requests may be refused on the grounds in PAIA, including protecting third-party personal information and commercially confidential information.
Information Regulator
You may contact the Information Regulator of South Africa for assistance or to lodge a complaint: inforegulator.org.za.
Contact
Questions can be sent to the RebarMaster SA administrator through the contact details published on this website.
This document is a general template and should be reviewed by a South African legal practitioner before you rely on it.